Interactive

Sign up for an interactive webinar

Join a Humana representative via phone and Internet to learn how to save time with online tools. These training sessions for office staff last between 45 minutes and one hour.

Working with Humana Online: The Availity Provider Portal

The Availity Provider Portal at Availity.com allows you to check eligibility and benefits, submit referrals and authorizations, manage claims and complete other secure administrative tasks online. Because the Availity portal is a multipayer site, you can use the same user ID and password to complete transactions with Humana and other participating payers.

Interested in learning more about the Availity portal? Choose an option below.

Tuesday sessions View the webinar schedule (link opens in new window).

Wednesday sessions View the webinar schedule (link opens in new window).

Thursday sessions View the webinar schedule (link opens in new window).

Authorization and referral management

Humana’s Authorization Management app, available on the Availity Portal, makes working with Humana authorization information easier than ever. Use the app to search for and view authorization and referral requests for Humana-covered patients. In some cases, users also can update a referral or authorization request and add attachments.

Interested in learning more about the Authorization Management app?

View schedule and register(link opens in new window).

Claim status

The Claim Status tool on the Availity Portal allows you to view submitted claims for your Humana patients. You can search by claim number, date of service, member or family unit or date processed. You can also submit an attachment, if needed.

Interested in learning more about the claim status tool?

View schedule and register(link opens in new window).

Medical records management

Humana's Medical Records Management (MRM) tool on the Availity Portal enables seamless, real-time sharing of medical record information between health care providers and the requesting Humana departments. With the MRM tool, you can submit requested medical records quickly and securely online (in .TIF, .TIFF, JPEG, .JPG and .PDF. format), check the status of submissions and view new, completed and canceled requests.

Interested in learning more about the MRM tool?

View schedule and register(link opens in new window).