PCPs Share Their Value-based Care Experiences at AAFP


It was great to connect with so many primary care physicians (PCPs) at the American Academy of Family Physicians’ (AAFP) annual meeting in September. The Humana team and I had many conversations with PCPs who were interested in value-based care and how those models are improving health outcomes.

What we heard loud and clear is that in value-based relationships, Humana is more than a payer. We have become a data and analytics engine that lets physicians know when preventive screenings are due or when patients may not be taking medication as prescribed. We can even create predictive models to help physicians foresee health complications in their patients before the complications arise.

We at Humana have learned much in our 30 years of working with physicians in value-based care. Yet, we are always interested in hearing how we can better support PCPs in population health. In talking with physicians at AAFP, we heard about the need to create a simplified experience for physicians through robust technology platforms, supporting the coordination of care and addressing health outside the medical setting.

Through our work in addressing social determinants of health, we are seeing progress in the communities where many Humana-covered patients live and work. Our collective goal in these communities is to improve health 20 percent by 2020, and we’re using the Healthy Days survey to measure progress in improving health-related quality of life.

In fact, in San Antonio, where the AAFP meeting was held, Humana is working with more than 40 community partners and actively engaging 300-plus physicians in piloting community initiatives. San Antonio is our longest-standing Bold Goal market, and together, over a five-year period, we’ve decreased Unhealthy Days in San Antonio by nearly 10 percent.

We welcome your ideas for how we can better support you — simply send them to ocmo@humana.com. Or, if you’re planning to attend the American College of Physicians’ internal medicine conference next April, we’ll see you there.

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Roy Beveridge, M.D. Senior Vice President and Chief Medical Officer