Training Available for Secure Online Tools

Humana is phasing out its secure online medical provider portal and offering monthly training sessions for health care professionals and their administrative staff on how to use the Availity provider engagement portal instead.

Attendees will learn:

  • How to register their organizations for the Availity portal and set up other users.
  • How to use multipayer tools for common tasks, such as verifying eligibility and benefits, requesting authorizations and checking claim status.
  • How to use Humana-specific tools on the Availity portal.

The overview sessions are led by a Humana eBusiness consultant and include time for questions. There is no cost to attend. Users can sign up at Humana.com/providerwebinars.