Humana supports continuity of care, which is a team approach that emphasizes communication among all of a patient’s health care providers. The National Institutes of Health (NIH) recommends continuity of care because it gives physicians better information about their patients’ medical history, allowing them to communicate more effectively with the other health care providers involved with their patient’s care.
Physicians and other health care professionals are encouraged to share information and include referrals, past medical records, hospital records, operative and pathology reports, diagnostic studies, admission and discharge summaries, consultations and ER reports in a timely manner. This will improve accuracy of patients’ medical records at their primary care physician’s (PCP) office.
Continuity of care promotes the following benefits for patients and health care providers:
Humana encourages physicians and other health care professionals to make sure their administrative staff are aware of the importance of continuity of care, and that report distribution and any necessary follow-up are completed in a timely manner.
For more information about Humana’s continuity of care or other quality improvement programs, please call 1-800-4HUMANA (1-800-448-6262).