Recently, Humana made it easier for physicians to access claims information by reorganizing its navigation bar. A drop-down menu under the "Medical Providers" tab on Humana.com/provider displays links to frequently used claims resources, such as the claims coding guide, and authorizations and referrals.
Humana also improved navigation for the "Provider Education" tab and the "Service and Support" tab by combining them under the new "Support and education" tab. These changes should make it easier to find specific information about Medicare/Medicaid, EFT and ERA enrollment, how to contact Humana and more. For questions regarding claims resources or Humana in general, physicians can refer to the "Contact Us" page.