Humana At Home care management helps Humana-covered patients remain independent at home. Humana provides a personal care manager to patients who qualify and are at risk of frequent hospitalization.
Humana At Home care managers can:
Patients who might benefit from Humana At Home services include those who:
To refer a Humana-covered patient to Humana At Home, physicians can complete the Humana At Home referral request form(link opens in new window) and submit it in one of the following ways:
If the referred patient meets the criteria, one of Humana At Home’s referral specialists will attempt to contact him or her for enrollment in the service. Once the patient agrees to participate, the patient will be placed with a care manager to help oversee his or her healthcare needs.
Humana At Home’s Triage associate will notify the referring physician of the decision within three business days of receiving the referral request. Referring physicians need to include an email address and/or telephone number (with extension) on the referral form so the Humana At Home Triage associate can contact them.
Physicians who have questions can email Humana At Home Triage directly at HAH_triage@humana.com.