Find Patients’ Humana ID Cards Online with Availity


Health care providers can quickly view or print Humana ID cards for their patients online using the Availity Web Portal.

If the health care provider has started an eligibility and benefits (E&B) search for the patient, he or she can click on the “View ID Card” link next to the “Patient ID” field.

If the health care provider has not started an E&B search for the patient, he or she can follow these steps to look up an ID card:

  1. Go to and sign in with user ID and password.
  2. Select “Payer Spaces” in the upper right corner of the screen and choose “Humana” from the drop-down menu.
  3. Open the “View ID Card” application.
  4. Enter the patient’s member ID or Social Security number.
  5. Select the plan type (for example, medical, dental or vision) and then select the “View and print an ID card” link next to it.

The cards contain the patient’s Humana member ID and plan information that may include copayments, prescription drug coverage, primary physician and contact information for Humana claims.

The Availity Web Portal allows health care providers to work online with Humana and other participating payers at a single web site, without requiring different user IDs and passwords for each payer. There is no cost to register; health care providers who are not already using the Availity Web Portal can visit and select “Get Started.”