Online Information Makes It Easier to Do Business with Humana

online information

Humana's "Education on Demand" tool offers physicians, other practitioners and their office staff quick, easy-to-understand information on topics that help simplify doing business with Humana.

This tool can be accessed at

Available topics are as follows:

  • Clinical Quality and Outcomes
  • Commercial Risk Adjustment
  • Commercial Risk Adjustment Model
  • HumanaAccessSM Visa Card
  • Humana Member Summary
  • Making It Easier for Health Care Providers
  • Special Needs Plans (SNPs)
  • Working with Humana
  • ConsultTM Online (no audio available)

Humana’s claims education page includes presentations that can help health care professionals better understand Humana’s claims policies and processes. The presentations can be accessed at

The page, which will be updated with new content each month, has brief education-on-demand computer-based presentations that include a printable tip sheet with the most important information about each topic. Current topics include:

  • Multiple Evaluation and Management (E/M) Services
  • Anatomical Modifiers
  • Application of Medicare NCD/LCD Guideline
  • Medicare Preventive Services
  • Professional Component and Technical Component (PC/TC)
  • Humana’s Maximum Unit Values
  • Chronic Care Management Services
  • Drug Testing and Codes
  • Humana’s Approach to Code Editing
  • Modifier 24
  • Procedure-to-Procedure Code Editing
  • Modifiers 59 and X {EPSU}
  • Modifier 25