Humana's "Education on Demand" tool and claims education page provide physicians, other practitioners and their office staff with quick, easy-to-understand information on topics that should simplify doing business with Humana.
To access this tool, health care providers may choose: https://www.humana.com/provider/support/on-demand/.
If a computer with a sound card is not available or if the computer is not configured for streaming audio, the presentations may be accessed via telephone while viewing the slides on screen. To begin the telephone playback process, health care providers should follow these steps:
Available topics are as follows:
Humana’s claims education page includes educational tools that help health care providers better understand Humana’s claims policies and processes. To access the tool, physicians and health care providers can visit Humana.com/healthcareproviderhowto.
The page, which will be updated with new content each month, has brief education-on-demand computer-based presentations that include a printable tip sheet with the most important information about each topic. Current topics include:
The presentations can be accessed around the clock.