Prepare Now for Portal Closure

As previously announced, Humana is retiring its secure medical provider portal Oct. 3, 2018. Physicians and their teams who want to work with Humana online can prepare now by registering for the Availity Provider Portal and participating in training at no cost.

For registration tips and assistance, physicians and other healthcare professionals can refer to this quick reference guide (pdf opens in new window).

Many organizations working with Humana online already have an Availity account and an internal Availity administrator who can set up new users. Healthcare professionals who have not registered or do not know if an account exists can complete Availity’s online registration form (link opens in new window).

  • If the organization’s tax identification number is already registered, Availity displays a contact number and customer ID on the results screen.
  • Organizations that do not have an Availity account can designate an Availity administrator to register for a new account at Availity.com. This should be someone with the legal authority to sign agreements for the organization (typically an owner or senior partner), or that person’s designee. The administrator then can add users for the organization and maintain its access permissions.

Important: Humana will continue to offer healthcare professionals a wide variety of resources that are available without a user ID and password on Humana.com/provider.

Additional information