Humana Sets Date to Close Its Secure Provider Portal

Medical staff woman sitting at desk in medical office

Humana is retiring its secure provider portal. Physicians and health care professionals need to switch to the Availity Provider Portal by Oct. 3, 2018, to access Humana-specific and multipayer tools.

To ensure continued access to online tools, register for and begin using Availity now.

For registration tips and assistance, physicians and other health care professionals can refer to this quick reference guide (opens in new window).

Many organizations working with Humana online already have an Availity account and an internal Availity administrator who can set up new users. Health care professionals who have not registered or do not know if an account exists can complete Availity’s online registration form (opens in new window).

  • If the organization’s tax identification number is already registered, Availity displays a contact number and customer ID on the results screen.
  • Organizations that do not have an Availity account can designate an Availity administrator to register for a new account at This should be someone with the legal authority to sign agreements for the organization (typically an owner or senior partner), or that person’s designee. The administrator can then add users for the organization and maintain its access permissions.

Important: Humana will continue to offer health care professionals a wide variety of resources that are available without a user ID and password on

Additional information