Humana’s standard policy for timely filing is 180 days from the date service was rendered (unless another standard, based upon applicable state mandate, provider contract or group contract, applies). A timely filed claim also is referred to as a “proof of loss.”
Humana is updating its claim payment processes to align with the 180-day timely filing policy.
Physicians and their office staff can review this update on the Humana claims payment policy page. Search for “timely filing.”