Take Note of Timely Filing Policy Clarification

Humana’s standard policy for timely filing is 180 days from the date service was rendered (unless another standard, based upon applicable state mandate, provider contract or group contract, applies). A timely filed claim also is referred to as a “proof of loss.”

Humana is updating its claim payment processes to align with the 180-day timely filing policy.

Physicians and their office staff can review this update on the Humana claims payment policy page. Search for “timely filing.”