Humana has enhanced its approval process on the Availity Web Portal with a new preauthorization automation feature. This optional feature can provide immediate determinations for requests that previously may have been pended for review.
For select services on Humana’s Preauthorization List, physicians or their staff now have the option to get faster approvals by answering a few clinical questions online. If all necessary criteria are met, Humana will deliver an instant approval.
By choosing to complete the short questionnaire, you can streamline the authorization process for patients’ medical services. Even if an online approval is not provided immediately, the information provided on the questionnaire will help Humana complete the review more quickly.
To save time when submitting the authorization, have on hand the relevant clinical information from the patient’s chart, including: