Referral Authorization

Online tool enhancement

Now, up to 10 documents can be attached to referrals and authorizations

Health care providers utilizing Humana's referral and authorization online tools may notice improvements to the tool.

Health care providers who submit attachments with their referrals or authorizations are now able to attach up to 10 documents. Previously, the limit on attachments was three documents when using the Web.

Submitting and tracking referral and authorization requests electronically can help health care providers streamline their administrative process in the following ways:

  • Submitting requests more quickly
  • Receiving responses immediately in many cases
  • Tracking the status of their previously submitted requests online without having to call Humana
Health care providers can take advantage of these Web enhancements by navigating to and logging into the secure provider area using their Humana user ID and password (registration required).