Action Required to Maintain Access to Humana’s Secure Online Tools

Humana is phasing out its secure online provider portal. To work with Humana, physicians and other health care professionals will be able to access the most up-to-date online tools on the Availity Web Portal.

  • Many organizations working with Humana online already have an Availity account and an internal Availity administrator who can set up new users. Health care professionals who do not know if an account exists can complete the online registration form. If the organization’s tax identification number is already registered, a contact number and customer ID will be displayed on the results screen.
  • Organizations that do not have an Availity account can designate an Availity administrator to register for a new account at Availity.com. This should be someone with the legal authority to sign agreements for the organization (typically an owner or senior partner), or that person’s designee. The administrator can then add users for the organization and maintain its access permissions.

Humana will continue to offer health care professionals a wide variety of resources that are available without a user ID and password on Humana.com/provider.

Additional information