Contact Humana
If you have a question or concern and want to talk to a real person, we’re here to help.
Contact Humana
Sometimes you need to speak to a real person. Find contact information below for the individual or department you need.
Medicare plans
Call 800-457-4708 (TTY: 711), daily, 8 a.m. – 8 p.m., Eastern time.
Individual dental and vision plans
Call 877-877-1051, Monday – Friday, 8 a.m. – 8 p.m.
Medicaid plans
Contact our customer care team by phone or chat.
Employer group plans
Find contact information for small or large businesses.
Help for agents
Find contact information and helpful resources for agents.
Help for healthcare providers
Find contact information and other helpful resources for providers.
Other ways to contact us
Chat with us
Online chat is available in your MyHumana account. You’ll find the button on the bottom right of the screen after you sign in.
Social media support
We’re on Twitter daily, 6 a.m. to 8 p.m., Eastern time, for simple questions and straight talk.
Note: Please do not include any personal health information.
Humana mailing address
Humana, Inc.
500 W. Main St.
Louisville, KY 40202