Contact us
Have a question for us or need support? Find how and where to get the information or help you need.
Have a question for us or need support? Find how and where to get the information or help you need.
877-856-5702 (TTY: 711)
Monday – Friday, from 7 a.m. – 8 p.m., Eastern time
Humana is closed on the following days in observation of major holidays:
Our automated phone system may answer your call on Saturdays, Sundays, and some public holidays. If you call when we are closed and are prompted to leave a message, please do so. We will call you back the next business day.
We’re happy to talk to you via online chat. To access this service:
Online chat is available Monday – Friday, 8 a.m. – 8 p.m., Eastern time.
866-376-4827
Our nurses can help you:
877-856-5702 (TTY: 711)
Monday – Friday, 7 a.m. – 8 p.m., Eastern time
To speak with a care manager or enroll in a care management program
877-856-5702 (TTY: 711)
Monday – Friday, 7 a.m. – 8 p.m., Eastern time
For information on local resources and community and supportive services in your area
877-856-5702 (TTY: 711)
Monday – Friday, 7 a.m. – 8 p.m., Eastern time
For information about your dental coverage (through Ohio Medicaid)
877-856-5702 (TTY: 711)
Monday – Friday, 7 a.m. – 8 p.m., Eastern time
To speak with a care manager or enroll in a disease management program
877-856-5702 (TTY: 711)
Monday – Friday, 7 a.m. – 8 p.m., Eastern time
To report fraud, waste, or abuse of our services
800-614-4126 (TTY: 711)
24 hours a day, 7 days a week
877-856-5702 (TTY: 711)
Monday – Friday, from 7 a.m. – 8 p.m., Eastern time
For questions about your pharmacy coverage and/or over-the-counter benefit:
833-491-0344
Available 24 hours a day, 7 days a week
Expecting? Contact our HumanaBeginnings™ care management program to learn more about how we can support you during and after your pregnancy
877-856-5702 (TTY: 711)
Monday – Friday, 7 a.m. – 8 p.m., Eastern time
The Suicide and Crisis Lifeline is a toll-free emotional support call service administered in community settings. Behavioral health professionals staff the Suicide and Crisis Lifeline 24 hours a day, 7 days a week. They offer confidential support in times of personal or family crisis when individuals may be struggling to cope with challenges in their lives. When callers need additional services, they will receive assistance and connection to local providers.
988
50 W. Town St.
Suite 400
Columbus, OH 43215
800-324-8680
833-711-0773
800-QUIT-NOW (784-8669) (TTY: 888-229-2182)
855-739-5986 (TTY: 866-288-3133), Monday – Saturday, from 8 a.m. – 6 p.m. Eastern time
Remember to:
Use the
877-856-5702 (TTY: 711)
Monday – Friday, 7 a.m. – 8 p.m., Eastern time