Oklahoma SoonerSelect: Transportation services
With Humana Healthy Horizons® in Oklahoma, members can set up non-emergency medical transportation services through ModivCare.
Non-emergency transportation:
Humana can arrange and pay for your transportation to help you get to and from your appointments for SoonerSelect-covered care. This service is free to you. If you need an attendant to go with you to your doctor’s appointment, or if your child (18 years old or younger) is a member of the plan, the transportation is also covered for the attendant or parent or guardian. Non-emergency transportation includes personal vehicles, taxis, vans, ambulatory vehicles, and public transportation.
Scheduling a ride:
Humana partners with ModivCare to meet your transportation needs. You can:
- call ModivCare at 877-718-4213 TTY: 866-288-3133 up to 72 hours before your appointment, excluding weekends and state holidays, to arrange transportation to and from your appointment.
Visit ModivCare.com - If you need to cancel your trip, please cancel within 24hrs.
Emergency transportation:
If you need emergency transportation (an ambulance), call 911 immediately.
What can ModivCare help with:
ModivCare can help with:
- Public transportation
- Gas mileage reimbursement
- Getting a ride in a:
- Sedan
- Van
- Taxi
- Rideshare
- Wheelchair lift equipped vehicle (including bariatric)
- Stretcher vehicles
If we deny you transportation services, you have the right to appeal our decision. See the Appeals Section of this handbook for more information on appeals. If you have questions about transportation, call Member Services at 855-223-9868 TTY: 711.