What to expect when you enroll
So you've finished enrolling. Now what? Here's what to expect.
After you enroll, you'll receive your Humana member ID card. Keep this card with you at all times because:
Forgot your card?
If you can't find your card, you can get a picture of it online. Simply fill out the online form in our Humana ID Card Viewer
Need another card?
If you need an additional card for a family member or lost your card, order another one online. Here's how:
Or call 1-800-4HUMANA for a new card.
If you didn't sign up for MyHumana when you enrolled, be sure to sign up after you get your Humana ID card. Your secure website is one of the best ways to get information about your plan. With MyHumana, you can get answers to questions about your health plan when you want them. You can look up your records 24 hours a day. Here are some of the things you can do on MyHumana:
It's easy to register. Just have your Humana ID card ready and go to Register for MyHumana
Throughout your plan year, Humana will send you e-mails, letters, and other messages. This information will:
You'll also get a SmartSummary®, statement that gives you a detailed look at your plan benefits and costs. SmartSummary®, comes to you four times a year and helps you:
It also provides money-saving tips and health information just for you. Look for your first SmartSummary about four months after your plan's effective date. You also can get your SmartSummary online. Just log in to MyHumana and select the "My Claims & Spending" drop-down list. Then choose SmartSummary from the options.
Locate a doctor who is right for you.Find a doctor
Caregivers also need support. Find tools from Humana to help you.Caregiving Resources
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