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Humana News

For the fourth straight year, Humana ranks No. 1 among health insurers for customer experience (CX) by Forrester

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Types of Medicare plans

Medicare Advantage vs. Original Medicare: Which option should I choose?

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Important information

Notice of Humana social engineering activity

Notice of an event involving member health plan information.

Learn more about Humana social engineering activity

Notice of TailorCare privacy incident

Notice of privacy incident involving TailorCare, a vendor for Humana.

Learn more about TailorCare privacy incident

Notice of Kelly Benefits privacy incident

Notice of privacy incident involving Kelly Benefits, a vendor for Humana.

Learn more about Kelly Benefits privacy incident

Notice of MedicareCompare USA, Inc. privacy incident

Notice of privacy incident involving MedicareCompare USA, Inc., a vendor for Humana.

Learn more about MedicareCompare USA, Inc. privacy incident

Humana Inc. and its subsidiaries comply with applicable Federal civil rights laws and do not discriminate or exclude people because of their race, color, religion, gender, gender identity, sex, sexual orientation, age, disability, national origin, military status, veteran status, genetic information, ancestry, ethnicity, marital status, language, health status, or need for health services. We also provide free language interpreter services. See our full accessibility rights information, non-discrimination disclosure, and language options.

Some links on this page may take you to Humana non-Medicare product or service pages or to a different website.

This communication does not guarantee benefits and does not indicate all services received will be covered by your plan. Please refer to your Evidence of Coverage or call Customer Service at the number on the back of your Humana ID card to confirm that the service will be covered by your plan.

Allowance amounts cannot be combined with other benefit allowances. Limitations and restrictions may apply.

Humana received the highest Customer Experience Index scores among Health Insurers in Forrester’s proprietary 2024 U.S Customer Experience Index rankings. The ranking was based on Forrester’s Customer Experience Index Scores, derived from Forrester’s Customer survey of 12,372 US online consumers measuring 16 Health Insurers from February to April 2024. Customer Experience Index scores for individual Health Insurers reflect the average scores across all customers ratings for that brand. Forrester Research does not endorse any company included in any Customer Experience Index report and does not advise any person to select the products or services of any particular company based on the ratings included in such reports.

“Humana” is the brand name for plans, products and services provided by one or more of the subsidiaries and affiliate companies of Humana Inc. (“Humana Entities”). Plans, products, and services are solely and only provided by one or more Humana Entities specified on the plan, product, or service contract, not Humana Inc. Not all plans, products, and services are available in each state.

Humana legal entities that offer, underwrite, administer or insure insurance products and services.

Individual Dental and Vision Plans

Humana Individual dental and vision plans are insured or offered by Humana Insurance Company, HumanaDental Insurance Company, Humana Insurance Company of New York, The Dental Concern, Inc., CompBenefits Insurance Company, CompBenefits Company, CompBenefits Dental, Inc., Humana Employers Health Plan of Georgia, Inc. or Humana Health Benefit Plan of Louisiana, Inc. Discount plans offered by HumanaDental Insurance Company or Humana Insurance Company. For Arizona residents: Insured by Humana Insurance Company. For New Mexico residents: Insured by Humana Insurance Company. For Texas residents: Insured or offered by Humana Insurance Company, HumanaDental Insurance Company or DentiCare, Inc (d/b/a Compbenefits).

Group Dental and Vision Plans (Insurance through your employer)

Humana group dental plans are insured, offered, or administered by Humana Insurance Company, HumanaDental Insurance Company, Humana Insurance Company of New York, The Dental Concern, Inc., Humana Medical Plan of Utah, Inc., Humana Health Benefit Plan of Louisiana, Inc., CompBenefits Company, Humana Employers Health Plan of Georgia, Inc. or DentiCare, Inc. (d/b/a CompBenefits). In Arizona, group dental plans are insured by Humana Insurance Company. In New Mexico, group dental plans are insured by Humana Insurance Company. In Texas, group dental plans are insured by Humana Insurance Company or Humana Dental Insurance Company or offered by DentiCare, Inc. (d/b/a CompBenefits).

Humana group vision plans are insured or offered by Humana Insurance Company, Humana Health Benefit Plan of Louisiana, Inc., Humana Insurance Company of New York, or The Dental Concern, Inc. In Arizona, group vision plans are insured by Humana Insurance Company. In New Mexico, group vision plans are insured by Humana Insurance Company. In Texas, group vision plans are insured by Humana Insurance Company.

Group Life Insurance Plans (Insurance through your employer)

Humana group life plans are insured by Humana Insurance Company or Humana Insurance Company of Kentucky. In Arizona, group life plans are insured by Humana Insurance Company. In New Mexico, group life plans are insured by Humana Insurance Company. In Texas, group life plans are insured by Humana Insurance Company.

Group Disability Income Insurance Plans (Insurance through your employer)

Humana group disability income plans are insured by Humana Insurance Company or Humana Insurance Company of Kentucky. In Arizona, group disability income plans are insured by Humana Insurance Company. In New Mexico, group disability income plans are insured by Humana Insurance Company. In Texas, group disability income plans are insured by Humana Insurance Company.

Limitations and exclusions

This communication provides a general description of certain identified insurance or non-insurance benefits provided under one or more of our health benefit plans. Our health benefit plans have exclusions and limitations and terms under which the coverage may be continued in force or discontinued. For costs and complete details of the coverage, refer to the plan document or call or write your Humana insurance agent or the company. In the event of any disagreement between this communication and the plan document, the plan document will control.

Statements in languages other than English contained in the advertisement do not necessarily reflect the exact contents of the policy written in English, because of possible linguistic differences. In the event of a dispute, the policy as written in English is considered the controlling authority.

Individual applications are subject to eligibility requirements.

Before applying for group coverage, please refer to the pre-enrollment disclosures for a description of plan provisions which may exclude, limit, reduce, modify or terminate your coverage. View plan provisions or check with your sales representative.

For group plans, please refer to your Benefit Plan Document (Certificate of Coverage/Insurance or Summary Plan Description/Administrative Services Only) for more information on the company providing your benefits.

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Last Updated: 12/19/2024