Telephonic care management
A dedicated team of healthcare professionals helping you try to stay healthier, out of the hospital and living comfortably in your own home.
A dedicated team of healthcare professionals helping you try to stay healthier, out of the hospital and living comfortably in your own home.
Humana’s telephonic care management is a service that works with you and your healthcare providers to help you achieve your best health at home. Eligible members with a Medicare Advantage plan can get a personal care manager to help you and your care team and provide the tools and confidence to better manage your health. All members with a Medicare Advantage Special Needs Plan (SNP) are eligible for telephonic care management at no additional cost.
The transition from a hospital or medical facility to home can be challenging. But for eligible Medicare Advantage (MA) plan members, your care management team can help you every step of the way.
Here’s how it works: When you’re discharged from a hospital or medical facility, a Humana care manager, backed by a team of healthcare professionals, will be available to work closely with you, your provider and/or caregiver. The goal is to reduce the chance of a hospital readmission by helping you:
Your Humana care manager can also help you maximize benefits that may be included in your plan, like transportation support or meal delivery. This way, you can focus on getting better while we work to try and help improve your overall quality of care.