Virtual visits

Get quality care for minor illnesses or behavioral health issues without leaving your couch.

A woman has a video-conference appointment with a doctor using Humana’s telemedicine service.

Talking to a doctor is easy—anytime!

Can’t see your regular doctor in person? Virtual visits, also known as telehealth or telemedicine, makes it easy to access care from a board-certified doctor, via a secure video or phone appointment, from your home or on the go. Doctors may even be able to prescribe medication.

Virtual visits are available to help with a wide variety of non-emergency conditions. Medical doctors are ready to help 24 hours a day, 7 days a week, and behavioral health specialists are available by appointment. Conditions may include:

  • Allergies
  • Sore throat, cold and flu
  • Diarrhea
  • Insect bites
  • Depression and anxiety

There’s no need to travel, no need to sit in waiting rooms and no surprise urgent care or emergency room (ER) medical bills.

Virtual visits may be offered by your current doctor or other providers in your plan’s network.

When you have an emergency, such as a life-threatening injury, illness or major trauma, call 911 or go to your nearest ER.

Ready to take your next step?

Virtual visits, sometimes called telehealth or telemedicine, is covered under many Humana plans and may cover medical and/or behavioral health issues. Find out if your plan has these benefits.