Humana’s Medication Reconciliation Program

We know that the transition from hospital to home can be challenging, especially when you have medication changes. We’re here to help make sure your medications are safe and effective after you come home.

Woman using tablet and reading prescription bottle.

What is Medication Reconciliation?

Medication Reconciliation, or Med Rec, is a process encouraged by Medicare to ensure that your medication list is safe, accurate and complete. Med Rec helps to decrease medication errors and improve patient outcomes.  

Humana’s Medication Reconciliation Program is a 1-on-1 review with a qualified pharmacist where together you will: 

  • Compile a complete list of your prescription and over-the counter medications. 
  • Compare your home medications to your post-discharge orders to identify any discrepancies. 
  • Share the updated list and any findings with your healthcare provider(s) to discuss at your follow-up appointment. 

Why is Med Rec important? 

More than half of hospitalized patients have discrepancies between their medication lists and hospital orders and almost 60 percent of those may result in harm if not resolved after coming home.1 

We want to help you get the best results from all of the medications you’re taking, including new medications from the hospital. Completing Med Rec with a pharmacist can help you make sure you have the right medications and that they’re working for you. It can also help identify drug interactions, potential lower-cost options, and answer any questions or concerns you may have about your medications.

How will Humana let me know if I am eligible for Med Rec? 

If you’re eligible for Med Rec, a pharmacist or care manager will contact you shortly after you’re discharged home from a hospital, rehabilitation facility, or observation stay. 

How can I prepare for Med Rec? 

To get the most benefit from Med Rec, it is recommended to have all of your prescription and over-the counter medication bottles, as well as your discharge medication list ready at the time of the consultation. If one of those is not available, you can use another medication list, such as from your health care provider. The pharmacist will need at least two sources of medication information to compare.

What can I expect when I complete a Med Rec?

A trained pharmacist or healthcare provider will review your current medication regimen to: 

  • Go over the medications you’re currently taking 
  • Go over the medications that were ordered from the hospital 
  • Make sure your medications are safe for you 
  • Make sure you have all necessary medications for your health condition(s) 
  • Answer any questions you may have about your medications 
  • Discuss possible lower-cost alternatives for your medications 
  • Discuss any concerns you have about your medications 
  • Work with you on ways to keep track of your medications 
  • Send you and your healthcare provider a summary of your consultation that includes your up-to-date medication list and any findings or recommendations from the pharmacist. 

Each consultation takes about 15 minutes to complete but can range from about 10–30 minutes. 

Source

  1. Reconciliation of discrepancies in medication histories and admission orders of newly hospitalized patients”, Gleason KM, Groszek JM, Sullivan C, et al., last accessed June 13, 2025.