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Washington State D-SNP Health Home Program

Humana works with the Washington State Health Care Authority (HCA) and local Care Coordination Organizations to provide the Health Home program to our Medicare/Medicaid, Dual Eligible membership. You’ re eligible for this program if you have at least one chronic condition and are at risk for another, have a PRISM* predictive risk score of 1.5, and meet Medicaid eligibility criteria. You’re also eligible for this program if you’re a Health Home engaged member under Medicaid and want to join one of Humana’s Washington DSNP plans.

*Predictive Risk Intelligence System administered by Washington Department of Social and Health Services/Health Care Authority.

What is the Health Home Program?

To improve health and reduce costs, the Health Home program provides members community-based care coordination and comprehensive care management.

Nurse smiling at a man

Health Home Program benefits

The program provides services beyond those typically offered by healthcare providers, including but not limited to:

  • Comprehensive care management
  • Care coordination and health promotion
  • Individual and family support
  • Referral to community services
  • Transitional care

For more information about the Health Home program, please call Humana’s SNP Care Management Team at 866-868-5092 (TTY: 711) Monday – Friday, 5 a.m. – 3 p.m., PT.