Washington State Health Home Program

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Humana works with the Washington State Healthcare Authority (HCA) and local Care Coordination teams to provide Health Home services to our Medicare/Medicaid, Dual Eligible membership. You are eligible for this program if you’re a Health Home engaged member under Medicaid and want to join 1 of Humana’s Washington DSNP plans in 2023.*

* If you are not already an engaged Health Home member when you join our plan, you will not be eligible for the program.

What is the Health Home Program?

To improve health and reduce costs, the Health Home program provides members community-based care coordination and comprehensive care management.

Nurse smiling at a man

Health Home Program benefits

The program provides services beyond those typically offered by healthcare providers, including but not limited to:

  • Comprehensive care management
  • Care coordination and health promotion
  • Individual and family support
  • Referral to community services
  • Transitional care

For more information about the Health Home program, please call Humana’s Customer Care department at (888) 623-0286 (TTY: 711) Monday – Friday, 8 a.m. – 8 p.m., Eastern time