We make sure the care you receive through the home infusion therapy program is done with a personal touch.
When you sign up for home infusion therapy,you’ll have a team that includes a nurse, a pharmacist and a customer service specialist who all work with your doctor. Your medications, supplies, equipment and nurse visits—even direct insurance billing—are all managed through a single office. One phone number is all you need for a quick response—day or night.
Be advised that home infusion therapy is a service designated for members who receive specialty drug treatments for chronic disease states (i.e. Crohn’s disease, Ulcerative Colitis, Rheumatoid Arthritis etc.). This does not include IV infusible antibiotic therapies such as Vancomycin, Rocephin, Cubicin, Nafcillin, Cefepime, Fortaz, Tobramycin, Acyclovir, Amphotericin B, etc. If you are interested in getting your antibiotic infusion treatments in your home, please contact the specialty pharmacy who is supplying your infusion medication.
Our customer service specialists are eager to talk with you about your needs and to set up your first home infusion. To make it easier, make sure you have the information listed below.
Get all of your prescription medicines together and jot down the name, amount and how often you take each one, including non-infusion prescriptions. Also note how long you’ve been taking them.
Have you had any negative reactions to prescription or over-the-counter medicines? If so, list these medications and describe what happened.
It’s a good idea to have a working telephone (cell or landline) in case you need to contact your home infusion therapy team. A refrigerator may be necessary to store your infusion medicines.
Was this a one-time thing or does it happen often? What was the problem?
If you’ve had an infusion before, please tell us when it took place. What medicine, or medicines, did you receive at the time?
Note: This material is provided for informational use only and should not be construed as medical advice or used in place of consulting a licensed medical professional. You should consult with your doctor to determine what is right for you.