View plan info and stay up-to-date on MyHumana.
Complete activities. Earn Points. Reward yourself.
Order, refill and track prescriptions online or with the app.
If you have a question or concern and want to talk to a real person, we’re here to help.
Sometimes you need to speak to a real person. Find contact information below for the individual or department you need.
Call 800-457-4708 (TTY: 711), daily, 8 a.m. – 8 p.m., Eastern time.
Call 877-877-1051, Monday – Friday, 8 a.m. – 8 p.m.
Contact our customer care team by phone or chat.
Medicaid help and support options
Find contact information for small or large businesses.
Employer help and support options
Find contact information and helpful resources for agents.
Agent help and support options
Find contact information and other helpful resources for providers.
Provider help and support options
Online chat is available in your MyHumana account. You’ll find the button on the bottom right of the screen after you sign in.
Sign in to start a chat
We’re on Twitter daily, 6 a.m. to 8 p.m., Eastern time, for simple questions and straight talk.
Tweet @HumanaHelp
Note: Please do not include any personal health information.
Humana, Inc. 500 W. Main St. Louisville, KY 40202