Contact Humana

If you have a question or concern and want to talk to a real person, we’re here to help.

Contact Humana

Sometimes you need to speak to a real person. Find contact information below for the individual or department you need.

Medicare plans

Call 800-457-4708 (TTY: 711), daily, 8 a.m. – 8 p.m., Eastern time.

Individual dental and vision plans

Call 877-877-1051, Monday – Friday, 8 a.m. – 8 p.m.

Medicaid plans

Contact our customer care team by phone or chat.

Medicaid help and support options

Employer group plans

Find contact information for small or large businesses.

Employer help and support options

Help for agents

Find contact information and helpful resources for agents.

Agent help and support options

Help for healthcare providers

Find contact information and other helpful resources for providers.

Provider help and support options

Other ways to contact us

Chat with us

Online chat is available in your MyHumana account. You’ll find the button on the bottom right of the screen after you sign in.

Sign in to start a chat

Social media support

We’re on Twitter daily, 6 a.m. to 8 p.m., Eastern time, for simple questions and straight talk.

Tweet @HumanaHelp

Note: Please do not include any personal health information.

Humana mailing address

Humana, Inc.
500 W. Main St.
Louisville, KY 40202