Go to our Help page for quick answers to popular member questions.
Contact Humana
Looking for member help?
Contact details for plans, agents and providers
Choose a topic to get the phone numbers and other information you need.
Medicare plans
Call 800-457-4708 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m., local time.
Individual dental and vision plans
Call 877-877-1051, Monday – Friday, 8 a.m. – 9 p.m. Eastern time
Medicaid plans
Visit Medicaid help and support options to contact our customer care team by phone or chat.
Small business employer group (up to 100 employees)
Please call Humana Business Services at 800-232-2006 (TTY: 711), Monday – Friday, 7 a.m. – 7 p.m. Central time
Large business employer group (100+ employees)
Already a member? Please contact your designated single point of contact (SPOC).
To learn more about our group benefits options, call Humana Business Services at 800-232-2006 (TTY: 711), Monday- Friday, 7a.m. – 7 p.m. Central Time.
Employer group plan members
Please call the number on the back of your Humana member ID card. Don’t have your card? Call 866-427-7478.
Help for healthcare providers
Find contact information and other helpful resources for providers.