Have a question? Find tools, answers to frequently asked questions and contact information.
Access resources and tools to help make managing your health easier.
Set up your account to start managing your plan and benefits online.
Get easy access to the forms you need most—including medical and pharmacy documents.
Make a one-time payment, check payment details or set up recurring payments.
Learn more about your Humana benefits—and use them to fit your individual needs.
Find all your plans’ ID cards in one place. View, print, email and even request an ID card.
Review your coverage details, check claim status or estimate potential out-of-pocket costs.
Our online chat feature gives you:
We look forward to chatting with you. Access is based on hours of operation, representative availability, and member eligibility.
If you are on a plan through your employer, you can use the Humana Support Community to ask questions and find helpful resources about using your insurance and topics for staying healthy.
We’re on Twitter 7 days a week from 6 a.m. to 8 p.m., for simple questions and straight talk.
Sometimes you need to speak to a real-life person. Find contact information for the individual or department you need.
Call 1-800-457-4708 (TTY: 711), daily, 8 a.m. – 8 p.m.
Call 1-800-448-6262, Monday – Friday, from 8 a.m. – 9 p.m.
Call 1-800-477-6931 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m.
Call 1-800-787-3311 (TTY: 711), Monday – Friday, from 8 a.m. – 8 p.m., Central time.
Call 1-877-877-1051, Monday – Friday, 8 a.m. to 8 p.m.
Visit the Humana provider page for help regarding your patients’ benefits, claims and more.
Small business or large, get help finding the right benefits for your company on the Humana employer page.
Access the resources you need to sell Humana products on the Humana agent page.
Humana, Inc.
500 W Main Street
Louisville, KY 40202