Complete your task
Access resources and tools to help make managing your health easier.
Ask Humana
Have a question? Find tools, answers to frequently asked questions and contact information.
Activate my account
Set up your account to start managing your plan and benefits online.
Find a form
Get easy access to the forms you need most—including medical and pharmacy documents.
Manage plan benefits
Learn more about your Humana benefits—and use them to fit your individual needs.
Access ID card
Find all your plans’ ID cards in one place. View, print, email and even request an ID card.
View coverage and claims
Review your coverage details, check claim status or estimate potential out-of-pocket costs.
Get help online
Chat with us
Our online chat feature gives you:
- Easy access to information
- Live help from a Humana representative
- A faster way to get answers
We look forward to chatting with you. Access is based on hours of operation, representative availability, and member eligibility.
Check out the Humana Support Community
If you are on a plan through your employer, you can use the Humana Support Community to ask questions and find helpful resources about using your insurance and topics for staying healthy.
Seek social support
We’re on Twitter 7 days a week from 6 a.m. to 8 p.m., for simple questions and straight talk.
Contact Humana
Sometimes you need to speak to a real person. Find contact information for the individual or department you need.
Medicare plans
Call 800-457-4708 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m., Eastern time.
Dental and vision plans
Call 877-877-1051, Monday – Friday, 8 a.m. – 8 p.m.
Medicaid plans
Contact our customer care team by phone or chat.
Employer group plans
Find contact information for small or large businesses.
Help for agents
Find contact information and helpful resources for agents.
Help for healthcare providers
Find contact information and other helpful resources for providers.
Humana mailing address
Send mail to:
Humana, Inc.
500 W. Main St.
Louisville, KY 40202