Have a question? Find tools, answers to frequently asked questions and contact information.
Access resources and tools to help make managing your health easier.
Set up your account to start managing your plan and benefits online.
Activate MyHumana account
Get easy access to the forms you need most—including medical and pharmacy documents.
Find a form
Make a one-time payment, check payment details or set up recurring payments.
Learn more about your Humana benefits—and use them to fit your individual needs.
Find all your plans’ ID cards in one place. View, print, email and even request an ID card.
Access ID card
Review your coverage details, check claim status or estimate potential out-of-pocket costs.
Our online chat feature gives you:
We look forward to chatting with you. Access is based on hours of operation, representative availability, and member eligibility.
We’re on Twitter 7 days a week from 6 a.m. to 8 p.m., for simple questions and straight talk.
Sometimes you need to speak to a real person. Find contact information for the individual or department you need.
Call 800-457-4708 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m., Eastern time.
Call 877-877-1051, Monday – Friday, 8 a.m. – 8 p.m.
Contact our customer care team by phone or chat.
Medicaid help and support options
Find contact information for small or large businesses.
Employer help and support options
Find contact information and helpful resources for agents.
Agent help and support options
Find contact information and other helpful resources for providers.
Provider help and support options
Send mail to:
500 W. Main St.
Louisville, KY 40202