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Humana ranked No. 1 by J.D. Power

Our commercial health plans earned a No. 1 ranking by J.D. Power in member satisfaction in both Florida and Texas.

For J.D. Power 2020 award information, visit

Humana ranked No. 1 in all 6 categories

The national survey of health plan members addressed these distinct areas.

Coverage and benefits


Provider choice

Information and communication

Customer service

Billing and payment

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Monday – Friday, 8 a.m. – 5 p.m., Eastern time.

1-844-325-2813 (TTY: 711)

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