Contact Humana

Have a question or concern? We’re here to help.

Call 800-457-4708 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m., local time.

Call 877-877-1051, Monday – Friday, 8 a.m. – 9 p.m. Eastern time

Visit Medicaid help and support options to contact our customer care team by phone or chat.

Please call Humana Business Services at 800-232-2006 (TTY: 711), Monday – Friday, 7 a.m. – 7 p.m. Central time

Please contact your designated single point of contact (SPOC).

Please call the number on the back of your Humana member ID card. Don’t have your card? Call 866-427-7478.

Find contact information and helpful resources for agents.

Find contact information and other helpful resources for providers.

Online chat is available in your MyHumana account. You’ll find the button on the bottom right of the screen after you sign in.

We’re on X (Twitter) daily, 6 a.m. to 8 p.m., Eastern time, for simple questions and straight talk. 

Note: Please do not post any personal health information.

Humana, Inc.
101 E. Main St.
Louisville, KY 40202