Call 800-457-4708 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m., local time.
Contact Humana
Have a question or concern? We’re here to help.
Medicare plans
Individual dental and vision plans
Call 877-877-1051, Monday – Friday, 8 a.m. – 9 p.m. Eastern time
Medicaid plans
Visit
Small business employer group (up to 100 employees)
Please call Humana Business Services at 800-232-2006 (TTY: 711), Monday – Friday, 7 a.m. – 7 p.m. Central time
Large business employer group (100+ employees)
Please contact your designated single point of contact (SPOC).
Employer group plan members
Please call the number on the back of your Humana member ID card. Don’t have your card? Call 866-427-7478.
Help for agents
Find contact information and helpful resources for agents.
Help for healthcare providers
Find contact information and other helpful resources for providers.
Other ways to contact us
Chat with us
Online chat is available in your MyHumana account. You’ll find the button on the bottom right of the screen after you sign in.
Social media support
We’re on X (Twitter) daily, 6 a.m. to 8 p.m., Eastern time, for simple questions and straight talk.
Note: Please do not post any personal health information.
Humana mailing address
Humana, Inc.
101 E. Main St.
Louisville, KY 40202