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Manage your Humana account online

MyHumana is a secure online portal with tools to manage your plan. Sign in or activate your account to get safe, immediate access to your plan information.

Older man and woman use phone and laptop.
Humana mobile app.

Benefits of MyHumana

MyHumana makes it easy to view claims, make payments and more. Activate your account today and you can:

  • View plan coverage details, including Smart Summary®
  • Access Humana ID cards and personal health records
  • Share coverage details and ID cards with your providers
  • Check claims status and history
  • Find in-network providers near you
  • Chat with a customer service agent
  • Check drug coverage and costs
  • Refill medications and check order status

Download the MyHumana App for iOS and Android

Activate your MyHumana account

If you need to activate your account, follow these steps:

  1. Go to the Start your online Humana profile activation page.
  2. Choose “I’m a Member” and select the “Start activation now” button.
  3. Select your member type and enter your ID number, date of birth and ZIP code.
  4. Enable 2-factor authentication so you can verify your identity when signing in.
  5. Set up your profile.

Access your MyHumana account

If you already have an account, sign in to MyHumana now.

More online resources

View your plan documents online

Enter your Humana Member ID, date of birth and ZIP code to access your electronic Medicare plan documents.

Get help and support

Need a hand? Get help signing in to your account, using your plan and much more.