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Member support

Manage your health the easy way. We’ve gathered tools, documents and resources to help you find what you need in 1 place.

Have you activated your MyHumana account? Get started now to view all of your plan information online.

Important information for our D-SNP plan members: If you received a notice in the mail saying that you are no longer eligible for your Humana health insurance plan, we’re here to help. Don’t let your benefits lapse. Visit Medicaid Eligibility Renewal for D-SNP members.

A cellphone screen displays an example of the member ID card on the MyHumana app.

Humana member apps

Access mobile apps to explore your plan benefits, review prescription drug options and check your claims quickly and easily. Not all apps are available for Medicare members.

Healthcare plan rules explained in plain language

We created a guide to help you better understand some of the terms and provisions in your Humana insurance plan. This guide does not apply to Original Medicare or Medicaid plans.

Read our plain language policy

Help and support

Need a hand? You can reach us by phone or chat.

Medicare plans

Call 800-457-4708 (TTY: 711) daily, 8 a.m. – 8 p.m., Eastern time.

Individual dental and vision plans

Call 877-877-1051, Monday – Friday, 8 a.m. – 8 p.m., Eastern time.

Medicaid plans

Contact our customer care team by phone or chat.
Medicaid help and support options