Legal information

Family members discuss insurance options

What you should know

We want you to be as informed as possible. That's why we've gathered our legal information here for you to browse.

Protecting our customers

Fraud, waste and abuse

Humana is getting the word out about how to prevent fraud, waste and abuse.

Our commitment

Privacy policies

Humana's commitment to protecting your privacy on our website.

Offering entities and licensure

Disclaimer and licensure

Legal information about Humana websites, offering entities and licensure.

Compliance

HIPAA

Humana has worked throughout the company to ensure compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Important disclaimers

Offering statements

Important disclaimer and offering statement information.

Website tracking

Internet Privacy Statement

Information regarding how we track your activity on Humana.com

Contact us

You can contact Humana at the following phone number and address:

Toll-free phone number
1-800-4HUMANA
1-800-448-6262 (TTY: 711)
Hours of operation: 8 a.m. – 8 p.m. Eastern Time

Mailing address
Humana Correspondence Office
P.O. Box 14611
Lexington, KY 40512-4611