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How to find care

To get the most from any health plan, you need to know how to use it. The information below explains how to find care in your network, doctors and more.

Two doctors, a man and a woman, smile while reading information on a computer tablet in an examination room.

Care in your network

Now that you have accessed your account online, you can search for a provider in your plan’s network that may offer the care you’re looking for. Certain doctors and hospitals, or “in-network” providers, may offer medical care at a lower cost than those outside of the network. Some Humana members are required to use in-network providers. The resources below will guide you to find a doctor within the network.

Check your coverage details and discover specific advantages of your plan.

Find a doctor

Humana has made it easy for you to find a doctor that is covered by your healthcare plan. You can find a doctor by location, provider type, name or language, among other options. Simply use the Find a doctor tool.

Compare doctor costs (Florida residents only)

You may visit the Transparency Tools, link opens new window page to learn about your options.

Find a primary care physician

Humana offers family doctors or primary care physicians (PCP) within the network. This option may be cheaper than a regular doctor. You can be sure all of your tests, prescriptions or specialty care are tracked by one trusted provider. Check your healthcare policy for specific details of your plan.

Find a mental health professional

Call a Member Services specialist to help you find in-network mental health therapists and providers that are covered in your plan. The number may be found on the back of your Humana ID card.

Find a special health program

Humana offers special health programs that focus on keeping members healthy, detecting early indicators of health risks, ensuring care is delivered safely and efficiently across all levels of care and managing chronic conditions. Our case management program offers supportive services to members who have been hospitalized or suffer from chronic conditions. Humana also offers other programs to help people manage health conditions such as diabetes, congestive heart failure, chronic obstructive pulmonary disorder (COPD). All of these programs are voluntary, and you may discontinue at any time by letting your case manager know.

The quickest way to discover more details is to sign in to and visit the MyHealth section. Individualized support and programs may be available to you. A case manager may contact you shortly after you enroll in a Humana plan to explain more.

More Resources

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