Communication assistance
If you need help with language interpreter services or accessibility, you can receive free translations, sign language and alternatives from Humana.
Using a health insurance plan
Create an online MyHumana account to access a wide range of options about using your plan.
Understanding your plan
How to find care in your network
Find doctors and hospitals within your network. Primary care physicians, mental health doctors and special health programs are available to care for your needs.
Where to get medical care
Find retail clinics, urgent care centers and hospitals in your plan’s network, as well as details about emergency room (ER) services.
Humana member rights
You have certain rights as a Humana member. Find information about authorizations, low-income subsidy and canceling your plan.
Exceptions and appeals
Find answers to your questions and concerns about filing an exception, appeal or grievance and appointing a representative.
Understanding common payment terms
Define the meaning of basic healthcare terms, such as claim, deductible and copayment, to help you understand costs.
Healthcare glossary
Search for common healthcare and health insurance terms in Humana’s easy-to-use glossary. Narrow your search by topic or letter.
Contact Humana
Whether you are a member or a provider, Customer Care representatives are always here to help answer questions.