Humana’s commitment to excellence has earned accreditations for our mail-order and specialty pharmacies from URAC, ACHC and the NABP— organizations that set the highest standards for quality, safety and security.

Humana Pharmacy®, opens new window and Humana Specialty Pharmacy®, opens new window have both received awards from industry experts, such as J.D. Power and Zitter Insights, for high customer satisfaction and patient choice.

URAC

The Utilization Review Accreditation Commission (URAC) is an independent nonprofit organization that establishes quality standards for the healthcare industry. To receive accreditation, Humana Pharmacy met strict quality standards with a commitment to consumer safety and ease of access to care. URAC accreditation assures consumers that Humana Pharmacy has processes to deliver prescriptions in a timely and accurate manner.

URAC seals

Verify our accreditations for mail-service pharmacy, opens new window, specialty pharmacy, opens new window and pharmacy benefit management, opens new window.

ACHC

The Accreditation Commission for Health Care (ACHC) is a nonprofit accreditation organization that has stood as a symbol of quality and excellence since 1986. By achieving ACHC Accreditation, Humana Specialty Pharmacy is able to demonstrate their commitment to providing the highest-quality service through compliance with national regulations and industry best practices to our patients.

ACHC seal

NABP

Since 2010, Humana Pharmacy has been Verified Internet Pharmacy Practice Sites (VIPPS) accredited by the National Association of Boards of Pharmacy (NABP). This means Humana Pharmacy meets nationally endorsed standards of privacy, safety and security practices when it comes to delivering prescriptions and providing meaningful guidance to pharmacists and customers.

VIPPS seal

Humana Pharmacy has been Durable Medical Equipment, Prosthetics, Orthotics and Supplies (DMEPOS) accredited by the NABP. This means Humana Pharmacy demonstrates commitment to quality healthcare and a shared mission with NABP to protect the public health.

For more information about the DMEPOS accreditation, please visit the NABP website, https://nabp.pharmacy/, opens new window.

JD Power trophy for mail order pharmacies 2019

Humana Pharmacy is ranked “Highest in Customer Satisfaction with Mail Order Pharmacies, 2 Years in a Row” by J.D. Power. For J.D. Power 2019 award information, visit jdpower.com/awards, opens new window.

Specialty pharmacy patient choice award

Humana Specialty Pharmacy, a division of Humana Pharmacy, Inc. received the Specialty Pharmacy Patient Choice Award for PBM/Payer Specialty Pharmacy category for 2018–2019. Visit zitter.com/patient-choice-awards, opens new window.