Top FAQs

Find answers to the most common questions from Humana members, providers, employers and other people who use our products.

Individual and family


Insurance Through Employer


Agents and Brokers



Review information related to the 10th revision of the International Statistical Classification of Diseases and Related Health Problems (ICD).

Authorization management

Get tips to help you use Humana’s authorization management tool.

Electronic remittance advice (ERA) and electronic funds transfer (EFT)

Get answers to common questions about these services.

Medicare provider materials

Access several frequently asked questions documents about Humana Medicare Advantage plans.

Humana Member Summary

Discover detailed information about this tool for physicians.