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Contact us

Whatever questions or issues you may have, here are some ways to get in touch with us.

Humana Members

  • Individual & Family Insurance 1-800-833-6917
  • Medicare 1-800-457-4708
  • Dental/ Vision Insurance 1-877-877-1051
  • Insurance through Employers 1-800-448-6262
Humana Phone Menu Guide (62 KB)
Customer care can answer questions about your insurance coverage and plans

Service and support for current members

Send a secure email

For privacy reasons, members should use the secure email feature in the Communications Center of MyHumana.

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Medical claims and correspondence

Write us a letter

Use the address located on the back of your Humana ID card, or mail your claims or correspondence to:

Humana Correspondence Office
P.O. Box 14601
Lexington KY 40512-4601

Your information can also be faxed to 1-888-556-2128.

Humana Corporate

Humana Inc.
500 West Main Street
Louisville, KY 40202
Call us at 1-800-486-2620

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New to Humana?

Did you recently renew or enroll in a Humana plan? Find answers to our top questions from our members about their individual medical and dental plans.

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