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Contact us

Whatever questions or issues you may have, here are some ways to get in touch with us.

Ask Humana

Humana Members

  • Individual & Family Insurance 1-800-833-6917
  • Medicare 1-800-457-4708 TTY 711
    5 a.m. – 8 p.m., 7 days a week

  • Dental/ Vision Insurance 1-877-877-1051
  • Insurance through Employers 1-800-448-6262

Medical claims and correspondence

Write us a letter

Use the address located on the back of your Humana ID card, or mail your claims or correspondence to:

Humana Correspondence Office P.O. Box 14601 Lexington KY 40512-4601

Your information can also be faxed to 1-888-556-2128.

Humana Corporate

Humana Inc. 500 West Main Street Louisville, KY 40202 Call us at 1-800-486-2620

HumanaFirst® Nurse Advice Line

Whether you have an immediate health concern, questions about a particular medical condition, or would like general information about any of Humana’s health resources, a registered nurse will help you determine if you can manage your care at home or need the attention of a medical professional. Call anytime, day or night, to speak with a registered nurse about illnesses or injuries.

Get connected and stay informed!

Humana is committed to helping people achieve lifelong well-being.

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New to Humana?

Did you recently renew or enroll in a Humana plan? Find answers to our top questions from our members about their individual medical and dental plans.

Learn More