Humana Healthy Horizons in Illinois

Contact us

If you have questions or if you need help, please contact us.

Senior woman checks in with receptionist at medical office.



Member Services	800-787-3311 (TTY:711) Monday – Friday, 8 a.m. – 8 p.m., Central time
Nurse Advice Line	833-200-9490 Available 24/7
Illinois CARES Crisis Line	800-345-9049 Available 24/7
Fraud, waste and abuse	800-614-4126 Available 24/7
Medical Transprotation Management (MTM)	855-253-6867 (TTY:711) Monday – Friday, 8 a.m. – 8 p.m., Central time

Humana Healthy Horizons in Illinois

Looking for help?

Contact us

If you have questions, find the number you need to get help and support.

Get contact information

Find Care

Find a doctor, hospital, or pharmacy

Documents and forms

Find the documents and forms you need, including your member handbook.

Find documents and forms

Connect with us on Facebook opens in new window .

Your MyHumana account is here when you need it. Easily access claims, drug prices, in-network doctors, and more. If you don’t have your account, create it today.

Auxiliary aids and services, free of charge, are available to you.
877-856-5702 (TTY: 711), Monday through Friday, from 7:00 a.m. to 8:00 p.m., Eastern time.
Humana Inc. and its subsidiaries comply with Section 1557 by providing free auxiliary aids and services to people with disabilities when auxiliary aids and services are necessary to ensure an equal opportunity to participate. Services include qualified sign language interpreters, video remote interpretation, and written information in other formats. See our full Auxiliary Aids and Services Notice pdf opens in new window .

Notice of Non-Discrimination
Humana Inc. and its subsidiaries comply with applicable Federal civil rights laws and do not discriminate or exclude people because of their race, color, religion, gender, gender identity, sex, sexual orientation, age, disability, national origin, military status, veteran status, genetic information, ancestry, ethnicity, marital status, language, health status, or need for health services. See our full Non-Discrimination Notice pdf opens in new window .

Humana Healthy Horizons in Illinois is a Medicaid Product of Humana Health Plan of Illinois, Inc.

© Humana 2026

ILHN5LZEN

Last Updated: 08/24/2026