Humana member rights

Find out if your doctor or hospital needs advanced approval to cover costs for certain medical procedures, services, or medications. 

Before filling a prescription for some medications, you may have to get approval from Humana to make sure the medication is covered under your plan. 

Discover when and how to cancel or disenroll from your Humana Medicare Advantage or prescription drug plan.

Find answers to your questions and concerns about filing an exception, appeal or grievance and appointing a representative.   

You have the right to ask Humana to pay for items or services you think should be covered. If you are a Medicare member, this is called a request for an organization determination.

You may be eligible for Extra Help with payments for your prescription drug plan, deductible and copayments. Access forms online.

Learn your rights and protections against surprise medical bills and balance billing.