Useful forms and answers to frequently asked questions

Learn more about how Humana uses and protects your health information.

On the tabs below, you can find your Member Handbook, Prescription Drug Guide, Summary of Benefits, and Provider Directory (by region).

2021 Documents

2021 Provider Directories

Illinois residents that have Medicaid and Medicare can get their benefits from the same place.

Find out what to expect and who to call if you have questions.

Learn about the benefits Humana members get.

How do I find a doctor or provider and how do I get a ride there?
How do I file a grievance or call CMS?

Get answers to your question about medicine and pharmacy coverage.

We make available the documents and forms you need to help you get the most from your Humana plan.

MyHumana

MyHumana is our secure member portal. After you create an account, you have 24/7 access to your personal information, and you can: