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Support for Humana Gold Plus® Integrated Medicare-Medicaid members

We’re here to help our members on their healthcare journey. We can help make sure our members have the information they need to make the most of their health plan.

Medicaid member gets support on the phone

New member resources

We aim to make your healthcare experience easier and more personalized. We aim to deliver what matters most to you.

View available resources and key information for new members

Documents and forms

We make available the documents and forms you need to make the most of your health plan.

Check out plan year 2021 documents and forms

Check out plan year 2022 documents and forms

Provider directories

Refer to the provider directory in the region where you live to get a list of in-network providers, pharmacies, and facilities. You also can use our online Find a Doctor service, opens new window to access this information.

Check out plan year 2021 provider directories

Check out plan year 2022 provider directories

Enrollment

Humana Gold Plus Integrated is for residents of Illinois who are eligible for Medicare and Medicaid. Enrolling in our plan is risk free.

Learn more about enrollment in and disenrollment from Humana Gold Plus Integrated

Go365 by Humana

For many members, Go365® by Humana makes it fun and easier to reach health goals and thrive. Earn rewards when you complete healthy activities.

Learn more about Go365 by Humana

Grievances and appeals

You can appeal a decision that we make about your healthcare or share a grievance you have with any aspect of your healthcare. We want to hear about this from you and see how we can help.

Learn more about the grievance and appeal process

Member rights and responsibilities

You can view your member rights and responsibilities in your Member Handbook.

Looking for help?

Contact us

If you have questions, find the number you need to get help and support.

Find a doctor

Find a doctor, hospital or pharmacy.

Documents & forms

Find the documents and forms you need, including your Member Handbook.