Humana Healthy Horizons in Illinois

Medical Coverage

We can help you achieve your best health. Learn about your medical coverage, find doctors and other healthcare providers, and more.

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Your medical plan

Helping you stay healthy is important to us. Humana Healthy Horizons® in Illinois members get a range of services including:

Physician care services

  • Chiropractic services (some exceptions)
  • Early and regular screening, tests and treatment services for members underage 21
  • Foot care services (podiatry)
  • Mental health services
  • Physical, occupational, respiratory and speech therapy
  • Physician services, including physician assistant services and advanced registered nurse practitioner services
  • Renal dialysis services
  • Vision and hearing services

Supplies and imaging services

  • Eye care services and supplies
  • Laboratory imaging services
  • Medical supplies, equipment, prosthetics and orthotics
  • Respiratory equipment and supplies

Family planning and pediatric care services

  • Birthing center services
  • Family planning services and supplies (some exceptions)
  • Healthy start services (some exceptions)

Assistive care and emergency services

  • Ambulatory surgical treatment services
  • Assistive care services
  • Clinic services care provided in a County Health Department, federally qualified Health Center or rural health clinic
  • Emergency services
  • Home health agency services
  • Hospice services
  • Nursing care and nursing facility services
  • Prescription drugs
  • Substance abuse treatment services
  • Transportation

Disease management

Humana Healthy Horizons in Illinois members can access resources from our disease management program. We understand and manage your disease(s) and follow the plan of care you develop with your doctor.

A nurse will:

  • Find and talk to you about resources in your community
  • Help you talk with your doctor
  • Provide education and support to help you learn how to control diseases such as
    • Asthma
    • Chronic obstructive pulmonary disease (COPD)
    • Congestive heart failure
    • Diabetes
    • HIV and AIDS
    • Hypertension
    • Sickle cell disease

Learn more about disease management in your Member Handbook

 

Expanded medical benefits

We want to help you get the most out of your plan. We are here to support your journey to good health with extra programs and services.

Expanded medical benefits

  • Convertible car seat or portable crib
  • Dental services
  • GED® testing
  • Housing assistance
  • Non-Emergency Medical Transportation (NEMT) − Hospital/NICU
  • Newborn Care Kit
  • Non-medical transportation (NMT)
  • Non-medical transportation (NMT) − 25 round trip rides for HCBS members
  • Over-the counter pharmacy allowance
  • Post discharge meals
  • Smartphone
  • Vision services
  • Workforce development program
  • Youth tutoring grades K−5
  • Youth tutoring grades 6−12
  • Home-based asthma and lead interventions
  • Transition assistance into community living

Visit our expanded benefits webpage or use your Member Handbook for a full list of your plan’s expanded benefits. 

For more information and eligibility requirements, please contact Member Services or speak with your Care Manager. They can help you understand what benefits you may qualify for and how to access them. 

You may need to get approval before using some of these benefits. This is called a preauthorization. You can refer to your Member Handbook  or call customer care to learn which services need preauthorization. 

Find Care

You can choose where to get care. Learn more about your care choices.

To find a provider:

  • Use our Find Care opens in new window service to find a provider near you
  • Call Member Services at 800-787-3311 (TTY:711) Monday – Friday, 8 a.m. – 8 p.m., Central time

Looking for help?

Contact us

If you have questions, find the number you need to get help and support.

Find Care

Find a doctor, hospital, or pharmacy

Documents and forms

Find the documents and forms you need, including your member handbook.