At Humana, we know that your mental health is just as important as your physical health. When you or your family members need a place to turn for mental health and/ or substance use challenges, our behavioral health services can help get you through tough times. As your healthcare partner, we want to make sure that you get the care and support you need to be healthy, so you can focus on the days ahead.

From time to time, you may need to speak to a therapist or counselor if you:

• Always feel sad
• Do not feel like eating
• Do not want to do the things that you used to enjoy
• Feel helpless and worried about world events
• Feel worthless
• Have parenting concerns
• Misuse substance abuse (e.g., alcohol and/or drugs) to make you feel better
• Have trouble in your marriage
• Have trouble sleeping

Mental health care is human care

Whether you are coping with everyday stress, relationship challenges, a child’s health needs, a substance use or mental health challenge, your Cardinal Care plan has you covered. As a Humana Healthy Horizons in Virginia member, you can:

• Call a behavioral health provider for an appointment
• Access behavioral health services that can help with issues you may face

Visit our online Find a Doctor service to look for in-network providers in your area who offer behavioral health services.

Crisis Services

If you are experiencing a behavioral health emergency, please contact:

• Clinical Triage Line (Behavioral Health/ARTS crisis and Nurse line)
  1-888-445-8714, twenty-four (24) hours per day, seven (7) calendar days per week
• Call or text 988 to reach Virginia’s Suicide and Crisis Lifeline available 24/7.
• Visit Virginia’s Suicide and Crisis Lifeline to chat online with a crisis counselor 24/7.