Welcome to Humana Healthy Horizons in Virginia. Here, you can find the information you need to get started. 

Learn how to:

• apply for Virginia Cardinal Care
• learn about open enrollment
• change your plan.
• choose Humana Healthy Horizons.

Enrollment Information

Keep up with the latest news about Humana Healthy Horizons and Virginia Cardinal Care. Learn about events in your area.

News and alerts

It can be hard to manage your health care alone. If you need extra support to get and stay healthy, we can help. As a member of Humana Healthy Horizons, you may have a care manager on your health care team. A care manager is a specially trained health professional who works with you and your doctors to make sure you get the right care you need. Review your Member Handbook for more information.

Find the key documents and forms you may need, including:

• your Member Handbook
• provider directories
• other forms to manage your plan

Documents and Forms

We want you to be happy with the care you get. We hope you get the best care possible.

If you are not happy with any part of your healthcare plan, Member Services, your doctor, or a healthcare facility, you can send in a grievance. You also can appeal a claim or a denied service.

Grievances and Appeals

If any of the following change after becoming a Humana Healthy Horizons in Oklahoma member, please call Member Services right away at 844-881-4482 TTY:771:

• You have a change in Medicaid eligibility.
• You become pregnant or give birth.
• There is a change in Medicaid coverage for you or your children.
• Someone in your household goes into state custody.
• You begin receiving Medicare.
• You move.

If you have questions about your Virginia Cardinal Care coverage, find the number you need to get help and support.

Contact Us