Explore your caregiver options
If you’re looking for a partner to help you manage any Medicare issues, you may want to think about choosing a caregiver.
You can pick anyone – your adult child, your partner, a sibling, even a close friend. Humana can share your Medicare information with your caregiver – but, by law, we need your permission first.
Just remember, your consent only allows Humana to share information with your caregiver. It doesn’t give your caregiver medical power of attorney – the right to make decisions about your care.
If you’ve chosen a caregiver, you can give Humana the go-ahead to share your medical information by mail or phone.
Call a Customer Care specialist at 1-800-4HUMANA (or 711 if you use a TTY), seven days a week, 8 a.m. - 8 p.m. If you decide to take care of this over the phone, you must be in the room when your caregiver talks to a Humana Customer Care.
Sometimes you need more information to be the best caregiver for a family member on Medicare. If that’s the case, ask your loved one to complete the Consent for Release of Protected Health Information form.
After Humana’s gotten your form, you’ll receive permission to view your family member’s Medicare plan and all the support you need to become a knowledgeable caregiver – for free.
Keep your loved ones healthy
The Centers for Disease Control and Prevention suggest a flu shot for people 65 years and older. Getting a flu vaccine helps protect your loved ones from the spread of flu.Find a doctor and schedule your appointment (link opens in new window)