How to replace your lost or stolen Medicare card

• Sign in to your MyMedicare.gov account or create a MyMedicare account to print an official copy of your Medicare card.
• Sign in to your my Social Security account or create a my Social Security account to request a replacement card by mail.
• If you worked for a railroad, submit a Railroad Retirement Board (RRB) Online Services Request to get a replacement card by mail.

• Call the Centers for Medicare & Medicaid Services at 800-MEDICARE (800-633-4227, TTY: 877-486-2048).
• Call the Social Security Administration at 800-772-1213 (TTY: 800-325-0778).
• If you worked for a railroad, call the Railroad Retirement Board (RRB) at 877-772-5772 (TTY: 312-751-4701).

How to replace your red, white and blue Medicare card in person

• Find your local Social Security office using this Social Security office locator.

Other important information

• Replacement cards sent through the mail should arrive in about 30 days. If you need proof of Medicare sooner than 30 days, a letter to use as temporary proof can be mailed in about 10 days. If you need proof immediately for a doctor or prescription, visit your nearest Social Security office.
• If you get Medicare health or drug benefits from a Medicare Advantage plan, such as an HMO, PPO or PDP, call your plan carrier to get your card replaced. To get a new Humana card, sign in to your MyHumana account or register for a MyHumana account. You can also call us at 800-457-4708 (TTY: 711), daily, 8 a.m. – 8 p.m.