Your health and safety are important to us. We have people available to help you get the care you need – whether it’s getting a refill for your medications or finding a doctor, hospital, clinic, or other healthcare provider.
Disaster planning: For information about general disaster relief organizations that can help in Florida and making a disaster plan, visit:
http://www.floridadisaster.org (link opens in new window)
Disaster Declaration: The disaster grace period for Hurricane Michael has been extended from 10/7/18 through 11/9/18 for the following counties: Bay, Calhoun, Franklin, Gadsden, Gulf, Holmes, Jackson, Leon, Liberty, Taylor, Wakulla, and Washington
Prior Authorizations: We are working with providers to ensure care is not disrupted. Prior authorizations have been lifted and service limitations have been waived for critical Medicaid services that are life sustaining in order to maintain the health and safety of recipients for dates of service during the disaster grace period in the 12 affected counties.
Medication Refills: For areas declared as a disaster, your pharmacy can override the edit on your medication refill if you are without your normal medications and it is not yet time to refill them.